Shipping Policy
At DiNachural, we strive to get your hair care products to you quickly and efficiently within South Africa. Here’s what you need to know about our shipping policy:
Shipping Options
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order, as well as your shipping address. You will see the exact shipping cost during the checkout process.
Important Note
Some products may have varying shipping times due to sourcing from external suppliers. We will notify you of any delays or changes to your shipping schedule.
Shipping Process
- Order Processing: 1-2 business days
- Shipping: Orders are shipped Monday-Friday, excluding public holidays
- Tracking: You will receive tracking information via email once your order has shipped
Delivery
- Signature Required: We require a signature upon delivery for all orders
- Delivery Address: Please ensure your delivery address is accurate and complete